Shipping Policy

Last Updated: April 2026

We want you to know exactly when to expect your PurePatch order — no vague estimates, no guessing games.

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Order Processing

Every order is processed within 1–3 business days of being placed. Business days are Monday through Friday, excluding public holidays. So if you order on a Friday evening, processing kicks off Monday morning.

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Shipping & Delivery

Once your order ships, delivery takes 10–15 business days. Here's the full picture:

These are estimates — not guarantees. Carrier delays, high volume periods, and things outside our control can occasionally push things a little longer. We appreciate your patience.

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Tracking

Once your order ships, you'll receive a confirmation email with your tracking number. Use it to follow your package every step of the way.

No email? Check your spam folder first. Still nothing? Reach out and we'll look into it.

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Where We Ship

We currently ship to [list your countries/regions here]. If your location isn't covered at checkout, unfortunately we can't fulfill that order at this time.

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Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. What you see at checkout is what you pay — no surprise fees added after the fact.

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Lost or Delayed Packages

PurePatch is not responsible for delays caused by carriers, weather events, customs processing, or other circumstances beyond our control. That said — we won't just leave you hanging. Reach out and we'll help where we can.

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Incorrect Address

Double-check your shipping address before placing your order. If you notice a mistake, contact us immediately at [Westination1231@gmail.com]. Once an order has shipped, we're unable to reroute or intercept it.

PurePatch is not responsible for orders delivered to an incorrectly entered address.